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Managing Anger and Frustration in the Workplace

Features Includes:
  • Self-paced with Life Time Access
  • Certificate on Completion
  • Access on Android and iOS App

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Description

Course Overview

Controlling and limiting anger is important in every aspect of one's life.

Without control you are putting limits on what you can accomplish in your personal and professional life. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand.

However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.The Anger Management course will help teach participants how to identify their anger triggers and what to do when they get.


Basic knowledge
  • No Prerequisite for taking this course

What will you learn

Course Outline

  • Module One: Getting Started
  • Module Two: Understanding Anger
  • Module Three: Do's and Don'ts
  • Module Four: Gaining Control
  • Module Five: Separate the People from the Problem
  • Module Six: Working on the Problem
  • Module Seven: Solving the Problem
  • Module Eight: A Personal Plan
  • Module Nine: The Triple A Approach
  • Module Ten: Dealing with Angry People
  • Module Eleven: Pulling It All Together
  • Module Twelve: Wrapping Up

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger.

Course Curriculum
Number of Lectures: 22 Total Duration: 01:42:51
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