Course: Being Assertive At Workplace

Being Assertive At Workplace

  • Life Time Access
  • Certificate on Completion
  • Access on Android and iOS App
  • Self-Paced
About this Course

Assertiveness is an important step towards control over one's own life and towards the building of positive relationships with others. The goal of Assertiveness Communication Training is to enable participants to learn to express their rights, requests, opinions, and feelings honestly, directly, and appropriately without violating the rights and self-esteem of others.

Assertiveness skills include expressing and accepting personal rights and responsibilities, making direct requests and refusals, determining limitations, reinforcing verbal messages with non-verbal ones, giving and receiving praise, expressing disagreement and anger, and confronting others. These skills contribute to an employee's ability to succeed in attaining personal and career goals. Positive and complete interpersonal communication skills must involve direct and honest expression of one's needs, feelings, and opinions without threatening others.

Basic knowledge
  • Assertiveness is a skill regularly referred to in social and communication skills training
What you will learn
  • Being assertive
  • How to Change Your Life
  • Assertive Behavior
  • The Benefits of Assertiveness
  • Passive Behavior
  • Aggressive Behavior
  • Passive-Aggressive Behavior
  • Demonstrating Assertive Body Language
  • Understand the importance of how body language can impact on Behaviors
  • Assertive communication
Number of Lectures: 20
Total Duration: 01:30:49
Being Assertive At Workplace
  • Leadership Starts With Being Assertive  
  • What Exactly Is Assertiveness  
  • What Stops Us From Speaking Up  
  • The Right Belief Builds Assertiveness  
  • They Are Your Rights - Not Somebody Else's  
  • Facts First Opinions And Impressions Later  
  • Different Strokes For Different Folks  
  • Use Your Body Assertively  
  • Don’t Beg And Plead - Command  
  • Say No - If That's What You Mean  
  • Basic Methods Of Saying - No Way  
  • Learning To Put Things On Hold  
  • Saying No And Meaning It  
  • Holding Your Ground  
  • Being Assertive Without Resisting  
  • Taking Feedback Gracefully  
  • Making Your Real Point Clear  
  • Getting People Back On Track  
  • Practicing Being Assertive Makes You Assertive  
  • The Essence Of Assertiveness  
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