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Course: Listening Skills - The Ultimate Workplace Soft Skills

Listening Skills - The Ultimate Workplace Soft Skills

  • Life Time Access
  • Certificate on Completion
  • Access on Android and iOS App
  • Self-Paced
About this Course

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren't sure you were understanding them, or even paying attention?

The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.

"Listening skills are the bedrock of all communication and are the basis of all success in the workplace. I have devoted the last 30 years of my life traveling the globe to teach strong listening and communication skills to people of every continent. Now, I am happy to be teaching and coaching you." TJ Walker

What will students achieve or be able to do after taking this listening skills in the workplace course?

  • Focus attention on a speaker
  • Listen with great attention
  • Understand spoken information delivered in the workplace
  • Retain information delivered from clients, colleagues, customers and bosses
  • Create better connections with everyone in the workplace
  • Improve all work relationships
  • Become a better communicator
  • Demonstrate mastery of listening skills

Please note: this is a listening skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.

Please enroll now.

You will enhance your communication skills, presentation skills and storytelling skills after completing this listening skills course.

Who this course is for:

  • Junior executives
  • Account representatives
  • Line workers
  • Managers
  • People who aren't good listeners
  • Md and senior executives
Basic knowledge
  • A willingness to listen to others
  • A desire to learn from colleagues, customers, clients and bosses
  • A yearning for advancement
What you will learn
  • Focus attention on a speaker
  • Listen with great attention
  • Understand spoken information delivered in the workplace
  • Retain information delivered from clients, colleagues, customers and bosses
  • Create better connections with everyone in the workplace
  • Improve all work relationships
  • Become a better communicator
Curriculum
Number of Lectures: 22
Total Duration: 00:58:12
Creating The Best Possible Listening Environment
  • Quick Wins! The Cell Phone Secret to Good Listening Skills  
  • Stacking the Listening Environment in Your Favor  
  • The Telephone Listening Trap Will Never Catch You Again  
  • Housekeeping Note: Sometimes You should Turn OFF Your Listening Skills  
Focusing On the True Challenge of Listening Carefully
  • Setting Just One Agenda Item: Listening  
  • Assignment: Testing Communication To Make Sure It Works  
  • It Is Incredibly Easy to See How Well You Are Listening – Test  
  • It's Even Easier to Listen When You Do This...  
  • Technology Will Eat Your Brain Unless You Do This  
The Body Language of Listening
  • Using Your Most Effective Body Language Tool  
  • The Best Listening Body Language From the Neck Down  
  • Reading the Speaker's Body  
The Nitty Gritty of Listening Skills
  • Connecting At the Emotional Level with Your Colleague To Hear All  
  • Mastering the Art Of NOT Interrupting  
  • Asking for Clarification Is A Great Form Of Listening  
  • Engaging In Conversation At Just the Right Time  
  • Strong Listening Creates Strong Reactions From You  
  • Honing Your Sense of Timing and Judgement to Make You a Great Listener  
  • Using The Magic of Pen and Paper Tools To Your Advantage  
  • Summarising the Conversation Is Great for You and Your Colleague  
Conclusion - Listening Skills for the Rest of Your Career
  • The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!  
  • Conclusion - Your New Reputation As a Great Listener!  
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