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Course: Salesforce Administration course

Salesforce Administration course

  • Life Time Access
  • Certificate on Completion
  • Access on Android and iOS App
About this Course

After learning this course you should be able to clear the interview and start working on Salesforce Platform as an Administrator. All the sessions are practical.

Who is the target audience?

This is the course for everyone who want to start with Salesforce. Example -

  • Salesforce Administrator
  • Salesforce Developer (Salesforce Administration understanding is must for the Developer)
  • End Users who uses the application in production.
  • QA/Testing people who are having opprotunity to test Salesforce Applications.
  • Salesforce Consultants
Basic knowledge
  • Salesforce is a cloud based Platform hence only needs a computer with Internet connection
What you will learn
  • Deep understanding on all the concepts to start with Salesforce
  • Practical examples by configuring step by step for the each topic
  • Discussing about the interview questions
  • After the course completion you will be in a position to crack the interview
  • After getting the job you will be in a position to work on Administration
Curriculum
Number of Lectures: 19
Total Duration: 22:40:25
Introduction to Salesforce
  • Lecture 1  
    • Cloud Computing
    • About Salesforce
    • Salesforce Development Life Cycle
    • Customer Relationship Management (CRM)
    • Sandboxes
  • Lecture 2  
    • Registering with Salesforce
    • Salesforce Release versions
    • Understanding the Salesforce afflicated websites
    • Salesforce Developer Community
    • Salesforce Ideas
    • Salesforce Trust
    • Salesforce AppExchange
    • Salesforce Basic Terminology
  • Lecture 3  
    • Understanding the standard Salesforce Apps
    • Difference b/w Salesforce Classic and Lightning Experience
  • Lecture 4  

    Configuring -

    • Custom Apps
    • Custom Objects
    • Tabs
    • Fields
  • Lecture 5  
    • Course Assignments/ References / Trailhead Modules
    • Creating custom fields as per the requirement
    • Page Layouts, Mini Page Layouts, Highlights Panel
    • Field Dependencies
    • Picklist Value Sets
  • Lecture 6  
    • Formula Fields with different formula functions
    • Custom Validation Rules
    • Time Zone
  • Lecture 7  
    • Track Field History
    • Record Ids
    • Search Layouts
    • Default Currency, Multi - Currency
  • Lecture 8  
    • Record Types
    • Lead Process, Sales Process, Support Process
    • List Views and Enhanced List views
  • Lecture 9  

    Relationships -

    • Lookup, Self 
    • Master-Detail, Many - Many
    • Hierarchical
    • External Lookup 
    • Indirect Lookup
  • Lecture 10  

    Relationships (Cont.) -

    • Rollup Summary
    • External Objects
    • External Data Services
  • Lecture 11  

    Relationships (Cont.)

    • External Ids

    Security -

    • Org level -
    • Tristed IP
    • Login IP Ranges
    • Login Hours
  • Lecture 12  

    Security (Cont.) -

    Apps, Objects, Fields, Record Types, Tabs, Amin/System permissions

    • Profiles
    • Permison Sets

    Record leve security -

    OWD (Organization Wide Defaults)

    • private
    • public read only
    • public read/write

    Roles --> Authorization to access the records.

    • Manual Sharing
    • Sharing Rules
    • Apex Managed Sharing

    Profile level

    • View All
    • Modify All
    • View All Data
    • Modify All Data
    • Share Objects
  • Lecture 13  
    • Security (Cont.)
    • Salesforce Skinny Table
  • Lecture 14  
    • Queues
    • Public Groups
    • Workflow Rules
  • Lecture 15  
    • Process Builder
    • Approval Process
  • Lecture 16  

    Data Migration -

    • Data Import Wizard
    • Data Loader
    • Data Export
  • Lecture 17  

    Data Loader -

    • Data Loader Settings
    • Insert, Update, Delete, Hard Delete, Export, Export All
  • Lecture 18  

    Reports and Dashboards

  • Lecture 19  
    • Web2Lead, Web2Case
    • Assignment Rules
    • Auto-Responsive Rules
    • Escalations Rules
    • Communities
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