Communication makes up around 80 percent of the work of any manager and leader.
This makes listening your single most important skill. So in this course, we’ll look at why this is true, and seek to understand what listening really is.
But at the core of this powerful course, we’ll learn something nobody ever teaches at school – despite being so valuable… How to really listen.
And we’ll close by tackling the three main challenges every listener faces.
Want to know more?
Note: Because this course is about listening, we've removed as many distractions as possible. There are no flashy animations of cool videos. But the course, short, to the point, and powerful. So dedicate half an hour to listening, and then put the ideas to work, for the rest of your life.
Bonus: I've tested this program out in a live webinar, so the last lecture contains my answers to the two best questions my audience asked.
Your Tutor Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients. This meant learning how to listen hard to the needs, wants, worries, and opinions of a vast range of different stakeholders.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 20 years' experience of what students find most helpful, and 25 years experience in business, managing change, large and small.
And What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Simpliv.
Enroll Now Enroll for this course now, so you can start to regain control of your life straight away.
Who this course is for:
- Anyone who needs to listen particularly in a workplace context
- Leaders, managers, and supervisors
- Salespeople and marketers
- Trainers, mentors, and coaches
- No course Requirements
- Why listening is important
- How dialogue works
- The different levels at which we listen
- How to listen well
- How to deal with the challenge of your mind wandering
- How to deal with the challenge of external distractions
- How to deal with the challenge of the silence after they stop speaking