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Course: Leading Effective One-on-One Meetings: Practical Skills

Leading Effective One-on-One Meetings: Practical Skills

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  • Certificate on Completion
  • Access on Android and iOS App
About this Course

Do you need to lead one-on-one meetings in your workplace?

If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.

One-on-One Meetings Serve Many Purposes

  • They may be for
  • Goal setting
  • Performance review – formal and informal
  • Tasking and progress monitoring
  • Briefing
  • Problem-solving and addressing issues
  • Care and support
  • Guidance
  • Coaching or mentoring
  • Performance feedback

…Even reprimands

But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.

So, in this course, we’ll cover:

  • The different types of one-on-one meeting
  • Planning and preparing your meeting
  • Putting together an effective agenda
  • How to build rapport
  • How men and women each perceive a mixed meeting – with advice for each
  • How to listen well
  • Questioning skills
  • How to adapt to the range of meeting types you’ll need as a manager, project manager, or team leader

As a result, you’ll be able to:

  • Select the most effective style for your one-on-one meeting
  • Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
  • Lead a meeting that flows naturally
  • Choose the most suitable room layout for your meeting
  • Build and strengthen professional rapport with the other person
  • Avoid the traps of the male-female one-on-one dynamic
  • Listen deeply, and ask insightful questions
  • Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands

Prior Experience

The only prior experience you need is some exposure to organizational life.

However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on.

Who is this course for?

  • Supervisors who need to guide and support colleagues
  • Managers who need to set expectations, and monitor performance
  • Professionals who need to meet with other professionals and workplace contacts
  • Leaders who want to coach, mentor, and give feedback to colleagues
  • ... anyone in the world of work who has to take the lead in a one-on-one meeting

Your Tutor: Dr Mike Clayton

Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with many different types of one-on-one meetings with staff, and with clients. But more important, as a senior representative of his firm and a program leader, he needed to get those meetings right.

Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing one-on-one meetings.

Mike is supported by Felicity Dwyer

Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.

And What if you have questions? 

I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Simpliv. 

Enroll Now 

Enroll for this course now, so you can start to handle effective one-on-one meetings straight away.

Who is the target audience?

  • Supervisors who need to guide and support colleagues
  • Managers who need to set expectations, and monitor performance
  • Professionals who need to meet with other professionals and workplace contacts
  • Leaders who want to coach, mentor, and give feedback to colleagues
  • ... anyone in the world of work who has to take the lead in a one-on-one meeting
Basic knowledge
  • You should be a professional, manager, or supervisor who leads one-on-one workplace meetings
  • Or be expecting to lead them in the near future
What you will learn
  • Select the most effective style for your one-on-one meeting
  • Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
  • Lead a meeting that flows naturally
  • Choose the most suitable room layout for your meeting
  • Build and strengthen professional rapport with the other person
  • Avoid the traps of the male-female one-on-one dynamic
  • Listen deeply, and ask insightful questions
  • Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands
Curriculum
Lectures quantity: 24
Common duration: 01:41:39
Welcome and Introduction
  • Welcome to the Course  

    Welcome to Leading Effective One-on-One Meetings

    We look forward to working with you.

    Your trainers are Dr Mike Clayton, supported by Felicity Dwyer.

    Please do download our two primary course resources:

    • The Course workbook
    • The Course exercises

    Both of these are PDF files. 

    We recommend you download and print them, so you can follow along with the course, and complete your exercises.

  • Why One-on-One Meetings are so Important  

    One-on-One Meetings are an essential pat of management and leadership.

    We'll look at how they fit into Mike's 'four essentials' of team leadership.

  • Reasons to Meet  

    Felicity takes you through some of the most compelling reasons why you may want to host a One-on-One meeting.

  • Meetings are Conversations: Types of Conversation  

    Meetings are conversations. In this video, Mike will take you through the five types of conversation, and explain why one of them has no value.

Preparation and Planning for Your One-on-One Meeting
  • Planning Your One-on-One Meeting  

    Getting your One-on-One meetings right starts with the planning. Here, Mike will show you what you need to think about.

  • How to Prepare for a One-on-One Meeting  

    To get the best from your One-on-One meetings, you need to prepare well. Felicity tells you some of the things to cover.

  • Preparing Your Agenda  

    Keep you One-on-One meeting agenda simple, and build it out of conversations.

Running Your One-on-One Meeting
  • The Five Stages of a Meeting  

    In this video, Mike describes the five stages of a One-on-One meeting.

  • Meeting Room Layout  

    It pays to think about the layout of the room and furniture for your One-on-One meeting. 

    It helps make you both comfortable, and hence make your meeting effective.

  • Rapport Building Skills  

    For an effective One-on-One meeting, you need to be in rapport with one-another. Felicity describes how.

  • The Male - Female Dynamic  

    Unfortunately, there are frequent news items in many countries that leave some managers concerned about One-on-One meetings with a colleague of the opposite gender. Felicity introduces this tricky topic.

  • The Male-Female Dynamic - from His Perspective  

    Mike discusses Male-Female One-on-One meetings, from a man's perspective.

  • The Male-Female Dynamic - from Her Perspective  

    Felicity discusses Male-Female One-on-One meetings, from a woman's perspective.

  • Questioning Skills  

    A critical skill for an effective One-on-One meeting is your ability to ask good questions. Mike takes you through the different types, and when to use (or avoid) each.

  • Listening Skills  

    To lead effective One-on-One meetings, you need to become a skilled listener. Felicity describes what this means and how to do it.


Particular Types of One-on-One Meeting
  • Staff-focused One-on-One Meetings  

    Staff-focused One-on-One Meetings

    Mike takes you through:

    • What they are
    • A typical Agenda
    • And his tips for leading them effectively
  • Checkpoint (or Status) Meetings  

    Checkpoint (or Status) Meetings

    Mike takes you through:

    • What they are
    • A typical Agenda
    • And his tips for leading them effectively
  • Informal Feedback Meetings  

    Informal Feedback Meetings

    Felicity takes you through:

    • What they are
    • A typical Agenda
    • And her tips for leading them effectively
  • Formal Appraisal Meetings  

    Formal Appraisal Meetings

    Mike takes you through:

    • What they are
    • A typical Agenda
    • And his tips for leading them effectively
  • Difficult Conversations  

    Felicity takes you through:

    • How to handle Difficult Conversations
    • And her tips for leading them effectively
  • Coaching Meetings  

    Coaching Meetings

    Mike takes you through:

    • What they are
    • A typical Agenda
    • And his tips for leading them effectively
  • Mentoring Meetings  

    Mentoring Meetings

    Felicity takes you through:

    • What they are
    • A typical Agenda
    • And her tips for leading them effectively
  • Giving a Reprimand  

    Mike takes you through:

    • How to give a reprimand
    • A typical Agenda
    • And his tips for doing it effectively
Closing
  • Last Thoughts  

    Mike wraps up your course with some last thoughts on leading effective One-on-One meetings.

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