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Course: Workplace Diversity: Inclusion & Diversity Employee Training

Workplace Diversity: Inclusion & Diversity Employee Training

  • Life Time Access
  • Certificate on Completion
  • Access on Android and iOS App
  • Self-Paced
About this Course

Course Overview

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community.

The Workplace Diversity course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.

Course Outline

  • Module One: Getting Started
  • Module Two: Understanding Diversity
  • Module Three: Understanding Stereotypes
  • Module Four: Breaking Down the Barriers
  • Module Five: Verbal Communication Skills
  • Module Six: Non-Verbal Communication Skills
  • Module Seven: Being Proactive
  • Module Eight: Coping with Discrimination
  • Module Nine: Dealing with Diversity Complaints as a Person
  • Module Ten: Dealing with Diversity Complaints as a Manager
  • Module Eleven: Dealing with Diversity Complaints as a Organization
  • Module Twelve: Wrapping Up

In this course, I will share best practices for workforce diversity and workplace inclusion. I will discuss ways to champion change and activate initiatives in your organization.

Basic knowledge
  • Prerequisites are not required for this course
What you will learn

Course Objectives

  • Explain the definition, terms, and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Understand the importance of body language, both your own, and that of others, and recognise its importance in interpersonal communications
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyse the situation, and take appropriate resolution action
  • Identify the process an organisation must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
Curriculum
Number of Lectures: 22
Total Duration: 01:02:51
Module One: Getting Started
  • Lecture 1: Getting Started Presentation & Worksheets  

    Module One: Getting Started Video Presentation

    Module One: Worksheets

Module Two: Understanding Diversity
  • Lecture 2: Understand Diversity Presentation  

    Module Two: Understanding Diversity Video Presentation

    Module Two: Worksheets


  • Lecture 2: Video Case Study & Activity Worksheet  

    Module Two: Video Case Study

    Module Two: Activity Worksheet

Module Three: Understanding Stereotypes
  • Lecture 3: Understanding Stereotypes Presentation  

    Module Three: Understanding Stereotypes Video Presentation

    Module Three: Worksheets

  • Lecture 3: Video Case Study & Activity Worksheet  

    Module Three: Video Case Study

    Module Three: Activity Worksheet

Module Four: Breaking Down the Barriers
  • Lecture 4: Breaking Down the Barriers Presentation  

    Module Four: Breaking Down the Barriers Video Presentation

    Module Four: Worksheets

  • Lecture 4: Video Case Study & Activity Worksheet  

    Module Four: Video Case Study

    Module Four: Activity Worksheet


Module Five: Verbal Communication Skills
  • Lecture 5: Verbal Communication Skills Presentation  

    Module Five: Verbal Communication Skills Video Presentation

    Module Five: Worksheets

  • Lecture 5: Video Case Study & Activity Worksheet  

    Module Five: Video Case Study

    Module Five: Activity Worksheet

Module Six: Non-Verbal Communication Skills
  • Lecture 6: Non-Verbal Communication Skills Presentation  

    Module Six: Non-Verbal Communication Skills Video Presentation

    Module Six: Worksheets

  • Lecture 6: Video Case Study & Activity Worksheet  

    Module Six: Video Case Study

    Module Six: Activity Worksheet

Module Seven: Being Proactive
  • Lecture 7: Being Proactive Presentation  

    Module Seven: Being Proactive Video Presentation

    Module Seven: Worksheets

  • Lecture 7: Video Case Study & Activity Worksheet  

    Module Seven: Video Case Study

    Module Seven: Activity Worksheet

Module Eight: Coping with Discrimination
  • Lecture 8: Coping with Discrimination Presentation  

    Module Eight: Coping with Discrimination Video Presentation

    Module Eight: Worksheets

  • Lecture 8: Video Case Study & Activity Worksheet  

    Module Eight: Video Case Study

    Module Eight: Activity Worksheet

Module Nine: Dealing with Diversity Complaints as a Person
  • Lecture 9: Dealing with Diversity Complaints as a Person Presentation  

    Module Nine: Dealing with Diversity Complaints as a Person Video Presentation

    Module Nine: Worksheets

  • Lecture 9: Video Case Study & Activity Worksheet  

    Module Nine: Video Case Study

    Module NIne: Activity Worksheet

Module Ten: Dealing with Complaints as a Manager
  • Lecture 10: Dealing with Complaints as a Manager Presentation  

    Module Ten: Dealing with Complaints as a Manager Video Presentation

    Module Ten: Worksheets

  • Lecture 10: Video Case Study & Activity Worksheet  

    Module Ten: Video Case Study

    Module Ten: Activity Worksheet

Module Eleven: Dealing with Diversity Complaints as a Organization
  • Lecture 11: Dealing with Diversity Complaints as a Organization Presentation  

    Module Eleven: Dealing with Diversity Complaints as a Organization Video Presentation

    Module Eleven: Worksheets

  • Lecture 11: Video Case Study & Activity Worksheet  

    Module Eleven: Video Case

    Module Eleven: Activity Worksheet

Module Twelve: Wrapping Up
  • Lecture 12: Wrapping Up Presentation  

    Closing Comments

    Action Plan Worksheet

    Recommended Readings Sheet

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