- This is the Newest Course which give you the opportunity of a full preparation and ensures your success in your ITIL® Exam from the first try.
- This course is developed according to the official Exam Guide from ITIL, so you can pass the actual ITIL® Certification Exam from the first Try!
- This course prepares you for an internationally recognised qualification in ITIL® Service Management; by far the most widely adopted and globally recognized best practice for Service Management.
- ITIL® provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
- Familiarity with IT services and Service management is useful but not essential
What will you learn
- Introduction to ITIL
- ITIL Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- ITIL Certification importance
- ITIL Exam Guide
Number of Lectures: 39 Total Duration: 06:28:35
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