Complete beginner's guide for introduction to ServiceNow Administration -New York build
If you are curious to learn about the basics of ServiceNow or you are already working with the tool but need a refreshment, this is the course for you.
Why this one?
- This course is complete, it has information about all the ServiceNow topics.
- Duration is perfect - not too fast, not too boring.
- Built from a real use case
- Includes theory lectures and demonstrations for the same
- Quizzes and assignments at the end of each section.
- Engaging instructor (that's me) ready to answer your questions.
When to purchase this course?
- You are starting your IT career
- You need a refreshment.
- You want to explore a new platform
- Rainy outside?!
ServiceNow is rapidly growing and expanding its network, don't be left behind and start learning SNOW.
- Fast internet connection
- Desire to learn
- Basic ITIL knowledge would help but is not mandatory
- ServiceNow basics and how it works
- User Interface
- How to create and manage an Application
- Manage Users and Groups
- Manage Forms
- Configure SLAs
- Manage Service Catalog
- Configure Dashboard and Widgets
- Manage Knowledge Base
- Roles and ACLs
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