Course: The Emotionally Intelligent Leader

The Emotionally Intelligent Leader

  • Life Time Access
  • Certificate on Completion
  • Access on Android and iOS App
  • Self-Paced
About this Course

Emotional Intelligence is the strongest driver of leadership and personal excellence.

  • Leaders with high levels of emotional intelligence earn $29K more in salary than those with low levels of emotional intelligence
  • Every point increase in EQ (emotional quotient) is equivalent to $1,300 in annual salary.

As a leader you are responsible for generating trust, building authentic relationships and effective teams. It is vital that you lead by example and inspire excellence in others.

This course will help you to develop and apply your emotional intelligence skills as a leader. You will learn more about your mode and style of leadership to grow other people, enhance their performance and personal satisfaction.

You will learn how to

  •  Develop greater self-awareness and strengthen your leadership capabilities
  •  Identify your emotional strengths and areas for development
  •  Demonstrate the attributes of an emotionally intelligent leader
  •  Manage conflict and difficult situations by inspiring and fostering respect
  •  Build and maintain emotionally intelligent teams

The course, also, covers emotional intelligence coaching and how to manage and resolve situations where conflict arises.

This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth.

You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is for you if you want to develop as a leader to improve the way that you interact with other people, the way that you make decisions and the way that you manage performance.

The course contains some challenging quizzes around real-life workplace leadership scenarios that will make you think. There are a series of interactive exercises that involve some activity with other people and some reflection.

The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Your leadership  cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.

The course is being continually refined and updated to ensure it remains current and relevant.

Who is the target audience?

  • This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
  • You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance
  • This course will not be of interest to you if you manage processes and tasks with little focus on the people involved
Basic knowledge
  • You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course
  • An interest in how interactions with other people work and how to build them more effectively
  • Keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances
What you will learn
  • Identify how working with emotional intelligence can lead to better outcomes with the people that you are responsible for
  • Understand behavioral preferences and how to work with others with different preferences
  • Determine those people and those circumstances that would benefit from a coaching approach
  • Understand your mode and style of leadership and what you need to do to get the most out of difficult situations
  • Know the importance of conflict and how you can work with it to build relationships
  • Develop and build your social skills and your emotional intelligence
  • Enhance your leadership capabilities through the application of emotional intelligence
Number of Lectures: 49
Total Duration: 01:54:06
Introduction to The Emotionally Intelligent Leader
  • Introduction to the Course  

    This brief introductory lecture gives an overview of the course on the Emotionally Intelligent Leader.

  • About your Instructor  
  • The Objectives of the Course  

    This lecture looks at what you will learn within the Emotional Intelligent Leader course.

What is Emotional Intelligence?
  • Definition of Emotional Intelligence  

    An overview of emotional intelligence giving you a definition and the meaning of emotional intelligence.

  • Frequently Asked Questions (FAQs)  

    Some frequently asked questions (with appropriate answers) about emotional intelligence. 

  • An Insight into Emotions  

    A broad look at emotions and why they are important to consider in leadership.

  • Emotions at Work  

    Some examples of when you experience emotions at work and why emotional intelligence is more important than cognitive intelligence (IQ) in leadership.

  • The Advantages and Disadvantages of Emotional Intelligence  

    A review of some of the advantages and some of the disadvantages when working with emotional intelligence.

Understanding Behavioral Preferences - Your Preference and Others' Preferences
  • Behavioral Preferences - Objectives  

    Self-awareness is vital to becoming an emotionally intelligent leader. This section helps you to develop more self-awareness looking at the behavioural preferences identified by Carl Jung, and later modified by Isabel Myers and Katharine Briggs. 

    This lecture looks at the objectives of this part of the course.

  • Working with Personality Type  

    This lesson looks at personality and behaviour. It looks at how an understanding of personality type will help you as a leader work with some of the challenges that you face in the workplace.

  • The Four Behavioral Preferences  

    A look at the behavioural preferences identified by Carl Jung that were further researched and developed by Isabel Briggs Myers and Katharine Cook Briggs.

  • Determining your Personality Type  

    This booklet enables you to determine where you like to focus your attention (E or I), the way you like to look at things (S or N), the way you go about deciding things (T or F), and how you deal with the outer world (J or P). 

    To get the best from this course, you will need this booklet as you work through the next four lectures. The lectures will give you the chance to determine how clear you are on each of the preferences that we are looking at.  

    Use the booklet to mark your clarity (how clear you are) on each preference scale so that you can build up an understanding of your personality type.  

    Full instructions and a short description of each of the 16 personality types are given within the booklet.

  • Extroversion and Introversion  

    This lecture will help you to determine what energizes you and how you get your energy. 

  • Sensing and Intuition  

    This lecture will help you to determine how you take in information from the outside world.

  • Thinking and Feeling  

    This lecture will help you to determine how you process information.

  • Judging and Perceiving  

    This lecture will help you to determine how you orientate yourself in the world.

  • Assessing your Type  
  • Working with Type  

    Assessing your Type and some hints and tips when working with Type.

  • Behavioural Preferences - Review  

    An overview on this part of the course on behavioural preferences.

    By completing this module appropriately, you will have developed your emotional intelligence through gaining some self-awareness around your Behavioural Preferences. It will have given you some insights into others' preferences and how they use them. This will help you when you are interacting and communicating with other people.

  • Behavioural Preferences  
  • Behavioral Preferences Quiz  

    This quiz will test your knowledge and understanding of behavioral preferences.

  • Your Personality Type and Leadership Style  

    Each Personality Type has a unique way of leading that is all their own. Some Types are given more opportunities to lead than others, and other Types lead in the background by making suggestions and subtly maneuvering situations to their rightful course.  

    Any Personality Type can be an effective leader. Every Type is going to do it a little bit differently. This booklet looks at the leadership style of each of the 16 Types and looks at possible struggles that each Type may have.

The Leader as a Coach
  • Coaching - Objectives  

    This lecture introduces the idea of coaching as a way to support the development of leadership and emotional intelligence and reviews the objectives of this part of the course.

  • Coaching in the Workplace  

    Coaching is important in the workplace. This lecture covers why coaching is necessary and when to coach.

  • Core Coaching Skills  

    What are the fundamental skills that you need to be a good coach? This lecture covers the core skills that are needed by leaders who use coaching effectively.

  • The GROW Model  

    The GROW Model is a well known coaching process that has become widely recognised as very effective help someone achieve their goals through coaching.

  • Coaching - Review  

    This lecture reviews this section on coaching as a part of good leadership and introduces the practical activity that will support your development as a coaching leader.

  • Coaching - Practical Activity  

    This practical activity is designed to give you some insights around how you coach somebody around their decision making.

Modes and Styles of Leadership
  • Leadership Styles - Objectives  

    Leadership is a HUGE topic in management development. Every organisation is looking for leaders. This section explores how leadership differs from management and looks at leadership modes and styles.

  • Leadership vs. Management  

    What is leadership? It's the same as management, isn't it?

  • Modes of Leadership  

    This lecture looks at three distinctive modes of leadership.

  • Styles of Leadership  

    Daniel Goleman defined six styles of leadership. This lecture looks at the six styles.

  • Commanding Style  

    What is the Commanding Style of leadership? When and where should it be used?

  • Pacesetting Style  

    What is the Pacesetting Style of leadership? When and where should it be used?

  • Democratic Style  
  • Affiliative Style  

    What is the Affliative Style of leadership? When and where should it be used?

  • Visionary Style  
  • Coaching Style  

    What is the Coaching Style of leadership? When and where should it be used?

  • Leadership Styles - Review  

    This lecture reviews this section on leadership modes and styles and introduces the practical activity.

Practical Activity - Assess your Mode of Leadership
  • Assessing your Mode of Leadership  

    Complete this questionnaire to determine your mode of leadership. Use the accompanying information to find out more about your results.

Leadership Modes and Styles Quizzes
  • Leadership Modes and Styles Quiz  

    This quiz will test your knowledge of the information provided within the course so far.

  • Putting the Leadership Styles to Use Quiz  

    This quiz is designed to make you think about the best leadership style to use in a different range of circumstances. 

    You are presented with a situation and you should decide which style is most likely to give you the best outcome.

Leadership and Conflict Resolution
  • Conflict Resolution - Objectives  

    Conflict is an important part of human interaction. Emotions will occur that need managing and supporting. How you work with conflict and how you manage conflict go towards determining how successful you are as a leader.

    This lecture looks at the objectives in the section of the course.

  • The Issue of Conflict  

    This lecture looks at the sources, the costs and the benefits of conflict.

  • Conflict and Trust  

    This lecture looks at the importance of trust in working with conflict. It covers the factors that you need to consider as a leader that will impact upon the conflict and its resolution.

  • The Cycle of Behaviour and How to Break it.  

    This lecture looks at the cycle of behaviour that occurs when attitude drives behaviour. There are some insights in how to break this cycle to stop it from escalating.

  • The Use of Words  

    Within the emotional environment created by conflict, the words used can be very significant. This lecture looks at how one small word can change the management of conflict quite dramatically.

  • Working to Resolve Conflict  

    This lecture looks at how you can deal with and manage conflict from a personal perspective. It covers the six stages of conflict management with some wisdom around conflict.

  • Conflict Resolution - Review  

    This lecture reviews this section on conflict management and introduces the practical activity that accompanies this part of the course.

Practical Activity - Exploring Conflict
  • Exploring Conflict Practical Activity  

    This activity involves exploring the word conflict to gain insights into what the word means for a number of different people, so that you can get some different views and opinions.

Practical Activity - Three Good Things - and Course Review
  • Three Good Things Practical Activity  

    This is a practical activity that you can easily build into your team meetings to build and enhance your reputation as a leader and to develop the emotional intelligence of your team.

  • Review of the Course  

    This final lecture reviews the learning objectives of the course.

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